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More than 100 third party integrations, including LinkedIn, Zapier, email integrations like Google and Outlook, and more.Omnichannel customer support via phone, live chat, email, and social media.Process management – Enables the team to chart out every step of the sales process with sales builder and processing rules.Sales Enablement – Helps you generate price quotes and access sales scripts.Performance Management – With features like gamification, reporting, sales forecasting, and territory management, you can make the best out of your small business spendings.AI-Powered Sales Assistant – Zoho helps sales teams and representatives make decisions based on customer profile and detect anomalies.Advanced CRM Analytics – Integrates your data and derive actionable insights.With more than 150,000 customers globally, Zoho CRM is one of the most popular tools on this list. With Zoho CRM you can get a 360-degree view of your business, track essential sales and marketing opportunities, and increase conversion rates.
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Get started with Freshworks CRM for free.ģ.
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Event tracking (tracks previous communication to plan the future approach).įreshworks CRM offers four plans, starting from $12 up to $79 per user per month (when billed annually).Known as one of the best mobile CRMs with a mobile app.Excellent customer support via phone and email.Sends out personalized welcome and voicemail messages.Advanced lead scoring based on characteristics and behavior.RESTful APIs to help you read, modify, add, and delete data from the help desk.Extensive range of integrations, including MailChimp, Zapier, Calendar, Piesync, Segment, and more.Provides high-level automation and intelligent workflows.Smartforms (web-to-lead) – When a person fills up the web-form on your website, they automatically become a lead and are added to your database.Auto Lead Assignment – The CRM allows handpicked leads to select salespeople automatically.Tracking and Lead Scoring – With in-built AI-feature, you can rank and score leads, and identify the ones most likely to make a purchase.Also helps you manage and organize every step in the funnel and maximize your chances of conversion. Deal Management – Gives you a thorough picture of where the deal is placed in the sales funnel.Lead Management – Provides solutions to convert prospective leads into customers.One of its most prominent features is that it provides a 360-degree view of your business. Smartest Sales Features.įreshworks CRM (formerly Freshsales) is an AI-based CRM for lead scoring, email activity, email capture, and so forth. These plans range from $12.50 per user per month to $99 per user per month. Pipedrive offers four paid plans: Essential, Advanced, Professional, and Enterprise. “Sales Assistant” creates performance tips and automation recommendations to save you time.Lead source data reports tell you where your leads came from (organic, direct, SEM, social, outbound sales, etc.).Activity reports can track individual sales calls, emails, demos, and events.Custom reports can track revenue estimates and recurring revenue.Unlimited custom fields collect any piece of customer information.Can easily add deals, values, win probabilities, and close dates.Mobile Apps – You can use Pipedrive from your mobile device and integrate your smartphone with other sales apps to increase sales.
BEST CRM FOR APPLE USERS FULL
Communication Tracking – A full contact history tracks calls, emails, chats, and more and allows you to set your schedule in real-time.Visual Sales Pipelines – You can organize your pipeline and create custom stages (hot, warm, cold) by rep or team member.Lead Management – Track leads and sales from forms, chatbots, and more on a 24/7 basis.They currently support over 90,000 customers and over $24 billion in deals have passed through their platform. Pipedrive is a sales-focused CRM that uses AI to automated repetitive tasks and manage leads and sales. After using a ton of different CRMs across numerous tech companies and testing both small business CRMs and enterprise CRMs, here are my top picks for the best CRM software.